Tag: Tim Cook

The Cupertino Connection: iTunes 11 and iCloud

 

Cupertino ConnectioniTunes may be one of the best products that Apple ever developed, or at the very least, one of the smartest. Just a few weeks ago Apple released iTunes 11 with a myriad of visual and technical changes and improvements. iTunes will turn 12 years old in January, and in those years Apple has found a way to streamline, connect, condense, and centralize a user’s content and multimedia experience. With that in mind, I think it’s worth looking at a few of the existing features, the new ones in iTunes 11, and the future ones planned for next year to see just how they’ll continue to do that.

First let’s look at how Apple already connects users and their content across multiple devices. One of the earliest features that did this was the “Library Sharing” feature that enables users to share their library across 5 devices connected to the same network using the same Apple ID. This was great because a user could have a whole collection on their desktop computer and access that same collection on their laptop. With this feature, users can also share content with other people on their WiFi network.

A similar feature that’s been out for a few years is AirPlay. AirPlay allows users to stream media from one device across multiple devices on their WiFi network. For example, a user can start listening to an album or playlist in one room and stream it to their home stereo in their living room. Users can even adjust which devices are playing at what time and the volume of those individual devices. Apple TV even lets users stream a movie from their computer on their Apple TV. Of course, all of these devices are controllable with an iPhone, iPod, or iPad.

Finally, with iTunes 11 and the updated iTunes store, all of a user’s downloads are automatically synced to the iCloud and accessible by any other iCloud capable device. This means a song downloaded in the iTunes store on your computer will be available on your iPod or iPhone. A similar service, iTunes Match, was released last year and allows users to pay an annual fee to have any of their music in their library uploaded to the iCloud, whether it was purchased or available in the iTunes store or not. These services could prove to be interesting competitors for Spotify, Rhapsody, Amazon, and other streaming/cloud based music delivery services.

Lastly, Apple recently announced that it will launch its own streaming radio service to compete with Pandora in the first few months of 2013. Like the aforementioned services, it will be available across iPhones, iPods, iPads, Macs, and PC’s as part of iTunes.

With all of these developments that have made Apple products so seamlessly integrated into a person’s life, it seems Tim Cook is moving forward to fulfill Steve Jobs’ goal of having an Apple device in every home. Cloud storage and online streaming is all the rage right now, and Apple’s solutions could prove to be big problems for its competitors. With so many solutions to a user’s content needs, why would they bother going elsewhere?

Kelli Richards
CEO of The All Access Group

“Our North Star is to make the best product.” Tim Cook Continues Apple’s Best Practices

Over the last few days, I put the finishing touches on a year-long project – to pen an eBook about what made Apple the company it is today – from an insider’s viewpoint.  This is a project I started long before Steve Jobs passed away, and one that I hoped to finish and send to him with a personal note. Obviously that’s not possible any longer, but one thing that has come out of the last six months is a telescopic view of the company and a look at the path it’s charting without Steve at the helm.

On May 29th, at the 10th annual All Things Digital Conference in Rancho Palos Verdes, California, Tim Cook gave us a bird’s eye view of how Apple plans to stay the course and continue their role as tech leader of the world. Asked about the competition many times, Cook responded at one point with a statement that completely embodies one of Apple’s Best Practices. He said, “Our North Star is to make the best product.”

I talk about this best practice in my upcoming eBook at great length. How despite being the richest company in the world, the best practice of “Excellence, not Revenue” IS that North Star – and truly has been since Apple’s rebirth when Steve came back to the company.  Here’s a brief excerpt from the Best Practices Appendix to the book:

Steve Jobs saw a finish line for his products that went far beyond the bottom line. As a reward for that, he reaped a bottom line that is still gaining market share and momentum. He looked beyond the stockholders and the money and built the best stuff out there by the best teams. He then backed it up with a brand that embraced the consumer from beginning to end. It’s hard to say that his prize was even the products. Most of all it is the products in the hands of an army of grateful consumers who have become brand advocates. Let’s face it there are some great products out there in the world that have not had anything near the global impact of those built by Apple….

Obviously Steve laid out a strong roadmap for his company to follow after he passed away, and that started with leaving the right people in place, but the actual journey will unfold, like all journeys, with many twists and turns – completely unforeseen.

One of the most poignant moments of Tim Cook’s discussion was when he talked about what comes next and not wanting Apple to become a Museum…

“I learned a lot from Steve. It was absolutely the saddest days of my life when he passed away… At some point late last year, somebody kind of shook me and said, it’s time to get on. That sadness was replaced by his intense determination to continue the journey. He also taught me the joy is in the journey and that was a revelation for me… I love museums but I don’t want to live in one.”

While I support Tim in his quest to avoid living in a museum – or in the first or second chapter of Apple’s book, we must admit that his is a sequel we’re all lining up to read – and most definitely cheering for.

Kelli Richards
President and CEO
The All Access Group, LLC


PS: My eBook launches on July 12. If you’d like to be part of the launch campaign and be invited to the VIP launch party and receive the audiobook as a thank you bonus for buying the book, please email me at news@allaccessgroup.com, so I may add you to the short list of VIP launch supporters. Thank you.

 

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