Tag: Kelli Richards

Cyber Monday – Digging for Digital Dollars

The holiday season is upon us now that Thanksgiving has come and gone. If you’ve just surfaced from the post-Thanksgiving turkey overdose then you’ve already missed Black Friday, which is probably for the better. However, many e-commerce sites are extending Cyber Monday deals through the entire week. This blog isn’t going to tell you where to find the best deals or give you any general tips, but rather it will highlight the importance of Cyber Monday to the tech industry and its influence throughout the globe.

The term “Cyber Monday,” was first coined in 2005 by Shop.com as a parallel to Black Friday. Scott Silverman of Shop.com created the concept based on research that the Monday following Thanksgiving was the biggest online retail day of the year, presumably for anyone who missed out on Black Friday deals. In its first year, Cyber Monday generated over $600 million dollars in sales from U.S consumers. It has since grown to double that and is now “celebrated” in countries across the globe such as the U.K, Portugal, Germany, New Zealand, and Australia.

One of the reasons Cyber Monday has grown so steadily over the years is because the rapid advancements in tech. In 2005, few people were browsing Amazon.com on their cell phones, now however, more than 12% of Cyber Monday purchases are made from a mobile device. Similarly, the rate at which technology is released has sped up in every direction, meaning more cool new gadgets for people to buy. As online sales soar with Cyber Monday, some brick-and-mortar locations and small businesses have complained that the deals online are taking money away from local economies. The sad (and great) news is that really, as technology and e-commerce rapidly evolve, everyone along the retail trail will have to find a way to keep up.

So happy hunting! There are so many cool new products on the market – from the iPad Mini to the Kindle Fire to all the great new laptops that have come out. Hopefully you won’t go overboard and max out all your cards, though I know it can be tempting!

Kelli Richards
CEO of the All Access Group.

A Message of Thanks and Giving

Greetings everyone, With Thanksgiving almost here, I’d like to take the opportunity to wish everyone a safe and happy holiday, abundant with loved ones. One of the many things I’m grateful for is your definitely your friendship this past year. 2012 has been amazing and successful for me, and that definitely doesn’t happen in a vacuum. I continue to work on new and exciting things to foster that same success and abundance in your own companies and projects.

  • I am launching a new coaching program to help companies and brands adopt best practices and implement them into their goals and initiatives. If you’ve read my latest book, “The Magic and Moxie of Apple: An Insider’s View” then you’ll be familiar with some of these best practices (but not all of them). If you have struggled to hit your goals, successfully launch your projects, or create the relationships you need to truly move forward, this is the program for you.   
  • A new, updated edition of my bestselling book “Taking the Crowd to the Cloud,” comes out on 12/12/12.  This eBook will feature new chapters on Pinterest, the new Myspace, and on funding sources for musicians (and any of us with a great project that the “crowd” could get behind. In addition to the new chapters, I will be updating all of the book’s topics to account for updates and renovations on the various social networks, such as promoted posts on Facebook – and the ability to share video on Linkedin.  While this book does cover some very advanced capabilities, I always endeavor to approach each space with a beginners eye, for those of us who need that point of view as well.

Best wishes, Kelli Richards
CEO of the All Access Group.

New York, We’ve Got Your Back

Let me preface this piece by saying my thoughts and prayers go out to the millions of people in the northeast who have been affected by Hurricane Sandy over the last week. I hope that everyone can quickly and easily recover from this tragic event. The human spirit is, as always, amazing. We’ve seen many events that showcase the spirit of brotherhood – and even heroism – through the media. Thousands of miles away on the West coast, the updates pouring in from social media were a vital lifeline of information for many friends and relatives for those affected.  Two of my own team members are in New York, and I was grateful that even without electricity and internet, they both updated their Facebook and Twitter accounts to say they were okay.

The use of social media and new technology in these situations has proven to be even more crucial for spreading important emergency warnings and reports to millions of people without power, clinging to the last few bars of battery life on smartphones. Many political officials, organizations, and news networks took to social media sites as a means of disseminating important information to users that were or would be affected and possibly in danger. Throughout the week FEMA, the MTA, the NYC Mayor’s Office, and many other official twitter accounts reached over half a million Twitter followers, as they all collaborated and worked together to coordinate efforts of warnings, updates, and disaster relief.

The Mayor of Newark, NJ even tweeted to his community to come to his house, where he had power, food and a place to recharge (both electrically and spiritually).

While local and national news outlets certainly tried to keep up with the news as quickly as possible, often times the “average Joe” was able to provide more current and informative updates. Many users even took to social media to inform friends and family where to get gas, which has become a precious commodity due to shortages. Friends would comment on statuses with things like “Still gas left on BP on Flushing Ave, 2 hour wait so hurry” or “Just re-fueled our generator if anyone needs heat or food.” The outpouring of support and information from friends and neighbors has allowed us, as a society, to do what we do best – to connect and help one another, even complete strangers.

Social Media has taken the stage, front and center – and it has proven itself to be more than a hobby or an app.  It has turned into a vital tool that ties us together on every level – professionally, personally and from community to community.  We have even seen social take to the cloud – and the crowd – through crowd funding opportunities, like KickStarter and Indiegogo.  While many opportunities exist to support New York and New Jersey – one of my favorites, from a grassroots point of view is by a young woman, coincidentally also from San Francisco https://www.indiegogo.com/NewYorkIGotYourBack.   My team and I sent our donation this morning.

As with 911, know that we’re here for you New York and New Jersey.  We’ve got your back.

Until next time,
Kelli Richards, CEO of the All Access Group, LLC

The New Myspace: All or Nothing

Ah Myspace, the website that brought social networking and social media into the homes of the masses. Once the king of the internet, valued at $12 billion and becoming the most visited website in the world, it has since been dethroned and fallen from grace. Or has it? It was recently purchased by Specific Media and Justin Timberlake in June 2011 for $35 million with hopes of breathing new life into the company. But will they be able to reclaim the throne in a much more crowded kingdom? The answer to that remains to be scene but based on the preview it looks like something worth getting excited about.

The obvious issue is that there are already enough, if not too many, social networks for the average user. Between Facebook, Twitter, Tumblr, Instagram, Youtube, Google+ and the many others, the internet has become inundated with social media. Billed as a way to connect artists and fans, the MySpace team at Specific media has taken a smart approach by letting users integrate their Facebook and Twitter accounts rather than having to create a new one. With celebrities and artists already connecting with fans via Twitter, Facebook, and Instagram perhaps integration and consolidating is something we need more of.

Seamless integration and creative design are two big things the new Myspace has going for it. Based on the preview video posted by Justin Timberlake, the website does look gorgeous and functional; 2 issues which plagued it in the past. Perhaps the biggest thing it has going for it is the music feature, which is something it actually always did exceptionally well.

Once a great way for big names and local bands alike to post songs, event info, pictures, etc, it will now let users create and share playlists, listen to whole albums, discover new music based on recommendations, and more. A cool feature for the artists is an analytics page which provides demographic breakdowns of their audiences by age, gender, region, etc. Myspace currently boasts one of the largest music catalogues on the internet, albeit from mostly unknown artists, at 42 million songs. If they can get some big artists and labels on board or even integrate with other services like Spotify, Pandora, Rdio, or Rhapsody then it could very well come back to life.

There’s still a lot that is up in the air for the new Myspace but if it can find a way to get over the hump, play nicely with the other social networks, and deliver great content then I think it will be a success. If it can’t create a pleasant, clutter-free, and unique experience for the user then it may be time to just let it die out.

Kelli Richards, President and CEO
The All Access Group, LLC

A Lennon Legacy

I’d like to think that we all have heroes, that everyone out there, no matter how successful they are, takes the time to have someone to look up to and admire. John Lennon was always that hero to me.  He lived by his own rules and made a mark that only grows stronger over time.  A few years ago, I was lucky enough to meet his oldest son, Julian, and to share a deeply moving conversation about his dad and the work that he did – and to discuss the work that Julian has created through his charity, The White Feather Foundation.

The White Feather Foundation was started over 20 years ago and embraces environmental and humanitarian issues in conjunction with partners from all around the world, raising funds for a more sustainable, better world for every living being. White Feather has done everything from supporting artists to marching to end bullying to building an orphanage in Sri Lanka.  One project at a time, Julian’s Foundation builds better lives and stronger communities.  In 2008, he was honored by the Better World Environmental Award by Prince Albert of Monaco.

It’s not easy for artists today – the entire industry has changed and then changed gain.  While being fathered by a giant among men, Julian has never been one to stand on the shoulders of his dad, John.   He has carved his own careers as both a musician and a photographer. He has brilliantly built the one thing ALL of us should define and design every day – an inspiring legacy that changes and betters the world of others.

Julian’s latest album, Everything Changes, will be released worldwide early 2013.  In the meantime, we will all wait impatiently, and hopefully support his great work with White Feather.  To send a donation, go to https://WhiteFeatherFoundation.com

Reminder to REGISTER for TUESDAY’s Apple’s Best Practices Webinar

Tomorrow, September 25th at 2pm PST I will offer an exclusive Webinar on incorporating Apple’s 12 best practices to enhance your business, client experiences, and personal brand.

As we know, Apple is a global leader in creating an environment around achieving powerful goals, and boiling down how they became THE company to model, after experiencing one of the most well documented crashes in history, is an absolute MUST do for anyone in business today.

To hold your space at this exclusive webinar, sign up immediately at https://www.appleinsidersecrets.com

Warmly, Kelli Richards

 

Apple’s Laughing Straight to the Bank

Iphone 5 UnveilingAs an Apple insider and alum, I always have an ear to the ground for what’s going on in their world.  The past month or so for Apple has been almost as eventful as the company’s first big success back in the late 70’s – early 80’s. With a landmark legal victory over Samsung for copyright infringement, the company not only gets awarded $1.05 billion in damages (which Samsung is appealing, of course), but they will also exclusive rights over certain design and software ideas on which they own patents.

While some have slammed Apple’s case as being too broad or overzealous, the decision will surely shape the mobile software and hardware markets from this point on. For the consumer it means two things: First, Apple’s patented designs and features will most likely be cross-licensed for quite a pretty penny to competing developers and manufacturers. Second, this means that in order to competitively price their technology, companies will have to become innovative once again, rather than copy an already successful formula. So you’ll either see iPhone and iOS-esque features on high-end electronics, or innovative new designs may become the way of the future. That chapter has yet to be written.

With so much focus and attention on these two battling giants, what better time for Amazon to announce its new reader / tablet offering, the Kindle Fire. Strategically placed in the same realm as the competing iPad, Nexus, and Galaxy tablets, the Kindle Fire looks to open the floodgates of revenue for its content delivery platform. The three-way race between Apple, Amazon, and Google’s media stores appears well separated for now, but the competition is certainly heating up as the markets and technology change so rapidly. And the solid winner in ALL of this is the pro-sumer.

One would think that the competitive innovation to come from the lawsuit against Samsung, along with the introduction of the rival Kindle Fire would be cause for concern at the Apple HQ here in Cupertino, but that couldn’t be farther from the truth.

On September 12th, Apple announced the iPhone 5 in grandiose Apple fashion, after the project had been shrouded in secrecy for almost a year. (An issue I cover at length in my recent bestseller, “The Magic and Moxie of Apple – An Insider’s View”.)  Thinner, lighter, faster, and overall cooler than its predecessor, the iPhone 4s; the iPhone 5 also boasts a number of new features, such as a new charging interface and new operating system (iOS 6).

Consumers are certainly on board for the new and improved iPhone, as evidenced by the 2 million+ pre-orders within the first 24 hours of its announcement. As a result, the cost of Apple’s stock has risen to over $700 for the first time in company history.

So while rival tech giants are out there trying to copy Apple products or create competitive alternatives in hopes of dethroning them, Apple is simply laughing it’s way straight to the bank.

Kelli Richards, President and CEO
The All Access Group

PS:  On September 25th, I will offer an amazing webinar on the 12 Best Practices of Apple Inc. This webinar is offered at NO cost to you.  I will offer it at a later date for $47 per participant, but for now, I simply want to extend this webinar and my expertise around what makes Apple the global leader it is to my own audience, colleagues and friends.

To save your seat, go tohttps://appleinsidersecrets.com/webinar.php and register.

 

 

Apple’s 12 Best Practices – Training Webinar

How would you like to learn the single most important mind-set shift you need to guarantee that your billion-dollar ideas don’t get taken by your competitors?

How important is it to you to leave a legacy that makes a huge difference in the world?

Join me on Tuesday, September 25, 2:00pm PT/5:00 pm ET.  I will share a detailed, insiders view into:

  • Apple’s 12 best practices to create the WOW factor that keeps your customers coming back and telling all their friends about why your product “kills” anything else on the market (my colleague Steve Jobs used every single one of these to great success)
  • How to inspire your team with an emotionally compelling cause so they become world-class superstars who are completely loyal to you and your vision.

This webinar is offered at NO cost to you.  I will offer it at a later date for $47 per participant, but for now, I simply want to extend this webinar and my expertise around what makes Apple the global leader it is to my own audience, colleagues and friends.

To save your seat, go to https://appleinsidersecrets.com/webinar.php and register.

Kelli Richards, President and CEO
The All Access Group,

Blog for Black: The Digital Agency

A few weeks ago I had the great fortune of having Matt Ramey, co-founder of Black – The Digital Agency, join me on my streaming radio show (you can find his interview, alphabetically, on my website at  https://allaccessgroup.com/articles-and-resources/blog-talk-radio). Matt shared some great stories from his past, as well as some amazing insights on the music industry and his new company.

Black – The Digital Agency’s services span every aspect of digital media marketing from strategy, design, development, and everything in between. With advertising revenue for traditional media platforms on the decline, it’s no wonder that Black’s approach to digital media marketing has been met with fanfare and critical acclaim. As TV networks consolidate, newspapers go bankrupt, and radio stations get replaced, Black offers best-in-class digital media marketing solutions for the continuously blooming digital media age.

You can find out more by visiting Matt’s website at https://contactblack.com/

Kelli Richards, President and CEO
The All Access Group, LLC

Steve Jobs on Privacy and User Experience – An Apple Best Practice

Even for me, as an Apple insider, seeing the Apple “Best Practices” in action is awe inspiring.  No one can deny that one of the most amazing things about Apple is how they embrace secrecy as an asset.  No entity keeps a secret better than Apple – AND the thousands and thousands of employees and alum in their tribe.  Quite simply it’s part of our Apple DNA.  And that idea translates far into how they work with their products, and especially, their users.  For Apple Inc., user experience goes far beyond what the customer can see, feel and touch.  It goes on behind the veil as well.

Steve Jobs talked about this himself when he was interviewed at the All Things D8 Conference in 2010.

“No, silicon valley is not monolithic. We’ve always had a very different view of privacy than some of our colleagues in the valley, we take privacy extremely seriously. As an example, we worry a lot about location in phones and we worry that some 14 year old is going to get stalked and something terrible is going to happen because of our phone, and so as an example, before any app can get location data we don’t make it a rule that they have to put up a panel and ask because they might not follow that rule. They call our location services, and we put up the panel saying this app wants to use your location data, is that okay with you.  Every time they want to use it and we do a lot of things like that to ensure that people understand what these apps are doing. That’s one of the reasons we have the curated app store. We have rejected a lot of apps that want to take a lot of your personal data and suck it up into the cloud, a lot. So we’re really old, a lot of people in the valley think we’re very old fashioned about this and maybe we are, but we worry about stuff like this.

No, privacy means people know what they’re signing up for in plain English and repeatedly. That’s what it means. I’m an optimist, I believe people are smart and some people want to share more data than other people do – ask them. Ask them every time. Make them tell you to stop asking them if they get tired of your asking them. Let them know precisely what you’re going to do with their data.”

Just another example of behind-the-scenes USER experiences – one of the best “best practices” that Apple does differently.

If YOU would like to learn more about Apple’s best practices and how those could work in YOUR company or work, sign up at https://AppleInsiderSecrets.com and become part of my own inner circle and get all of my insider, best practice tools and event invitations.

Kelli Richards, President and CEO
The All Access Group, LLC

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